Privacy Policy — How gojdsbet Collects, Uses & Protects Your Personal Data

When you register and use gojdsbet, the platform collects several categories of personal data. The specific data collected depends on how you interact with the platform — for example, a player who deposits via bKash will provide different data than one who deposits via Visa. The table below summarises the primary data categories collected by gojdsbet.

Data Collected from Minors

gojdsbet does not knowingly collect personal data from individuals under the age of 18. The platform's registration process includes an age declaration step, and KYC verification confirms the player's date of birth before any withdrawal is processed. If gojdsbet becomes aware that personal data has been collected from a person under 18, that data will be deleted promptly and the associated account will be closed in accordance with our Eligibility policy.

gojdsbet processes your personal data only for specific, clearly defined purposes. We do not process your data in ways that are incompatible with the purposes set out below. Each processing activity is grounded in a legitimate legal basis, which is noted alongside each purpose.

• Account creation and management — To register your account, verify your identity, and maintain your player profile throughout the lifetime of your relationship with gojdsbet. Legal basis: contract performance.
• Payment processing and financial transactions — To facilitate deposits via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to process withdrawal requests to your registered payment method. Legal basis: contract performance.
• KYC and regulatory compliance — To verify your identity and age before processing withdrawals, and to fulfil anti-money-laundering (AML) and counter-terrorism-financing (CTF) screening obligations. Legal basis: legal obligation.
• Platform security and fraud prevention — To detect, investigate, and prevent fraudulent activity, unauthorised account access, bonus abuse, and other security threats. Legal basis: legitimate interests.
• Customer support — To respond to your enquiries, resolve disputes, and maintain records of support interactions. Legal basis: contract performance and legitimate interests.
• Responsible gaming compliance — To monitor account activity for signs of problem gambling, to apply deposit limits and session restrictions you have set, and to enforce self-exclusion periods. Legal basis: legal obligation and legitimate interests.
• Marketing communications (opt-in only) — To send you promotional emails, SMS messages, or in-platform notifications about bonuses, new game launches, and seasonal offers such as BPL or Eid promotions — but only if you have explicitly opted in to receive such communications. Legal basis: consent. You may withdraw consent at any time via your account dashboard or by contacting support.
• Platform analytics and improvement — To analyse aggregated usage patterns, identify technical issues, and continuously improve the gojdsbet experience for Bangladesh players. Legal basis: legitimate interests. Analytics data is anonymised or pseudonymised wherever possible.

gojdsbet does not sell, rent, or trade your personal data to third parties for their own commercial purposes. However, to operate the platform effectively, we share limited personal data with the following categories of trusted service provider, each of whom is bound by confidentiality obligations and data processing agreements:

Payment Processors

When you make a deposit or withdrawal, relevant financial data (wallet number, transaction reference, amount in Bangladeshi Taka) is shared with the applicable payment service provider — bKash, Nagad, Rocket, Upay, Visa, or Mastercard. These providers process the transaction on our behalf and are subject to their own data protection policies and applicable financial-sector regulations.

Identity Verification and KYC Providers

gojdsbet uses third-party identity verification and document-checking services to assist with KYC processing. Your name, date of birth, and identity document data may be transmitted to such a provider for verification purposes only. KYC providers do not receive your betting history, game logs, or financial balance information.

Game Studio Providers

When you launch a game provided by a studio partner such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Ezugi, a session token and limited account reference data is passed to the studio's game server to initiate the session. Game studios do not receive your full name, NID number, or payment details. Game session results are transmitted back to gojdsbet and recorded in your account history.

Analytics and Security Providers

Aggregated or pseudonymised technical data (IP address, device fingerprint, browser type) may be shared with platform security vendors for fraud detection and DDoS mitigation purposes. These vendors are prohibited from using this data for any purpose other than delivering their contracted service to gojdsbet.

Legal and Regulatory Disclosure

gojdsbet may disclose personal data to law enforcement authorities, regulatory bodies, or courts if required to do so by applicable law, court order, or in response to a lawful request from a government agency. In such cases, we will disclose only the minimum data required to comply with the specific request.

gojdsbet uses cookies and similar browser-based storage technologies to deliver a functional, secure, and personalised experience on the platform. This section explains what types of cookies we use and why.

What Are Cookies?

A cookie is a small text file that is placed on your device by a website when you visit it. Cookies allow the website to remember information about your visit — for example, that you are logged in, or that you have chosen a particular game lobby filter — so that you do not have to re-enter that information every time you navigate to a new page.

Types of Cookies Used on gojdsbet

Managing Cookies

You may control or delete cookies through your browser settings at any time. Please be aware that disabling strictly necessary cookies will prevent you from logging in to your gojdsbet account and accessing the Cashier. Disabling functional cookies will mean that your lobby preferences and session state will not be remembered between visits. Disabling analytics cookies will not affect your ability to use the platform but will reduce our ability to improve the service based on usage data.

For instructions on managing cookies in your specific browser (Chrome, Firefox, Samsung Internet, Opera Mini, etc.), refer to the help section of your browser application. gojdsbet does not control third-party cookies that may be set by game studio iframes — refer to the relevant studio's cookie policy for information on those technologies.

gojdsbet applies a layered set of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, or alteration. Key measures include:

• TLS/SSL Encryption: All data transmitted between your browser or mobile device and the gojdsbet platform is encrypted using Transport Layer Security (TLS 1.2 or higher). This applies to account login, the Cashier, game sessions, and support chat.
• Password Hashing: Account passwords are never stored in plain text. They are hashed using a modern one-way cryptographic algorithm (bcrypt) with a per-user salt, making it computationally infeasible to reverse a stored hash back to a readable password.
• Two-Factor Authentication (2FA): Registered players are strongly encouraged to enable SMS OTP two-factor authentication, available from the Account Security section of the dashboard. gojdsbet may require 2FA verification when unusual login behaviour is detected.
• Access Controls: Internal access to personal data is restricted on a strict need-to-know basis. Platform staff can only access the specific data categories relevant to their operational role. All internal data access is logged and subject to periodic audit.
• Payment Data Tokenisation: Full payment card numbers are not stored by gojdsbet. Card transactions are handled via payment processor tokenisation, which replaces card details with a non-sensitive reference token after the initial transaction.
• Security Monitoring: The platform operates continuous automated monitoring for suspicious login patterns, brute-force attempts, unusual withdrawal requests, and other anomalous activity. Alerts trigger immediate security-team review.

Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that materially affects your personal data, gojdsbet will notify affected players via their registered email address within a reasonable timeframe and take all steps necessary to contain and remediate the incident.

gojdsbet retains personal data for as long as is necessary to fulfil the purpose for which it was collected, or to comply with applicable legal retention obligations, whichever is longer. The following retention schedule applies to the main data categories held by the platform:

Upon expiry of the applicable retention period, personal data is either securely deleted from all live and backup systems, or anonymised in a manner that makes it impossible to re-identify the individual. Anonymised aggregated data may be retained indefinitely for statistical analysis.

If a Player submits a verified deletion request (see Section 7), gojdsbet will delete or anonymise their personal data ahead of the standard retention schedule where no legal obligation requires continued retention. In cases where legal retention obligations prevent immediate deletion (e.g., AML records), the Player will be informed of this limitation and the data will be quarantined from active use pending the expiry of the legal retention period.

As a registered player on gojdsbet, you hold a number of rights in relation to the personal data we hold about you. The following rights are available to all players, and gojdsbet will respond to a verified rights request within 30 calendar days of receipt:

• Right of Access: You may request a copy of all personal data gojdsbet holds about you, including your account details, transaction history, bet logs, and support communications. Requests can be submitted via live chat or email.
• Right to Rectification: If any personal data held about you is inaccurate or incomplete, you may request that it be corrected. Minor details such as email address and mobile number can be updated directly in your account settings. Legal name corrections require supporting identity documentation.
• Right to Erasure ("Right to Be Forgotten"): Subject to overriding legal retention obligations (see Section 6), you may request that gojdsbet delete your personal data. This right typically applies when your account has been closed and all mandatory retention periods have expired.
• Right to Restriction of Processing: In certain circumstances — for example, while a dispute regarding the accuracy of your data is being investigated — you may request that gojdsbet temporarily restrict processing of your personal data to storage only.
• Right to Data Portability: You may request that gojdsbet provide your personal data (account details and transaction history) in a structured, machine-readable format (CSV or JSON) so that you can transfer it to another service if you wish.
• Right to Object to Processing: You may object to the processing of your personal data for direct marketing purposes at any time. You can withdraw marketing opt-in consent directly from your account dashboard under Communication Preferences, or by contacting support.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing that occurred before the withdrawal.

To exercise any of the above rights, please contact the gojdsbet Data Support team via the 24/7 English live chat inside your account dashboard, or by email at support@gojdsbet. We may need to verify your identity before processing a rights request to ensure that personal data is not disclosed to an unauthorised third party.

gojdsbet reviews this Privacy Policy at least once every six months and whenever a material change in data processing practices, applicable law, or platform services necessitates an update. The most current version of the policy will always be accessible at /privacy-policy on the gojdsbet website, with the effective date and last-reviewed date updated accordingly at the top of the document.

Where a change to this Privacy Policy is material — for example, a new category of data being collected, a new third-party data processor being engaged, or a change to the retention schedule — gojdsbet will notify registered players via their registered email address or via a notification within the account dashboard at least 7 days before the change takes effect. For minor clarifications, corrections of typographical errors, or restructuring of the document that does not alter the substance of data processing, notification may not be issued and the revised policy will take effect immediately upon publication.

Your continued use of the gojdsbet platform after the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised policy, you should cease using the platform and close your account in accordance with the process described in the Terms & Conditions. Any personal data processed before the policy change remains governed by the version of the policy in force at the time of processing.

All questions and concerns relating to this Privacy Policy should be directed to the gojdsbet Data Support team, reachable 24/7 via live chat or by email at support@gojdsbet. The support team operates in Bangladesh Standard Time (BST, UTC+6) and aims to respond to all email enquiries within two hours on average.